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Cisco Certified Network Professional (CCNP)
Job Opportunity at
Posted on Nov 14
An ON-3 client is in need of a contract Cisco Certified Network Professional (CCNP) to provide the following support:
Provide First level support in the IT communications group
Support / Maintenance / Service Desk requests
Monitor and support the performance of all network infrastructure
Utilize Solarwinds ORION to research & diagnose problems
Provide front-line interaction with the PTC User Community
Provide post implementation break/fix support
VOIP Phone system
Perform root cause analysis, debugging, and problem resolution
Follow PTC Change Management processes and procedures
Create and maintain requirements, documentation, and procedures
Develop and maintain configuration documentation
Communicate both verbally and in writing with managers, other network support staff and with PTC business unit users
Perform capability/knowledge transfer to PTC staff
Possess excellent interpersonal and communication skills
IT communication/network projects
Participate as needed on IT communications projects
After becoming familiar with PTC systems, take the role of lead technical resource/subject matter expert on various expansion projects requiring IP communications
4 year college degree or equivalent technical study with CCNP route/switch & CCNP voice or equivalent technical knowledge?
? years’ experience/ expertise in Cisco Route/Switch : Design; Configuration; Troubleshooting
? years’ experience with Cisco Unified Communications: Call Manager (up to and including latest version); Unity; Presence; Voice; Phones; ATAs
? years’ experience with network monitoring/management systems
Experience/Expertise working with: MPLS; Cisco WAAS; Cisco WCS – wireless bridging & Aps; Cisco Nexus Switches; Cisco ISR/ASR routing platforms?
Experience/Expertise working with: Cisco 809 cellular routers; Solarwinds Orion (up to and including latest version); Digi Terminal Servers?
Experience/Expertise working with: Cisco IPICS 2.2(1) & 4.x ; Microsoft Office Products?
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